What makes your company stand out?
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Services
International removals
Car & Vehicle transport
Piano transport
Art transport
Associations
IAM
Euromovers
About
KAE International Movers specializes in relocation services, international moving of household goods, personal effects, office effects and art high value items.
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What is your insurance policy? How do you deal with damaged items?
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Reviews
87% of the users recommend this moving company
M.P.
September 22, 2023
on Sirelo
Very good communication … they have sent their quote quickly and have a real good feedback… always answer to us requirements and questions .
Moved from Sainte-marie-aux-mines (France) to Athina (Greece)
P.
July 11, 2023
on Sirelo
We had to deal with their subcontractor in France Bailly: volume underestimated at the start by 5 m3, which required one day more than expected because the truck was too small.
Fortunately KAE did not charge us this supplement.
Then packaging done by [Name removed by Sirelo]: very approximate identification of the boxes (dismantled parts scattered and not found, identification illegible or incomprehensible on arrival, labels peeled off).
However, no damage on arrival, and very nice team leader.
Then 8 months of storage in Athens at KAE: no particular problem, competitive price.
Last phase from Athens to Chania (Crete): a criticism of the poor organization for the payment of the supplements that KAE asked us on the day of delivery, while all the details concerning the house were provided ten days before (the supplements were justified of course).
On the other hand, we were disappointed that no reassembly of furniture has been proposed on arrival.
Note that payments are made on an IBAN of the Czech Republic, which caused me a problem with my bank.Read more
Fortunately KAE did not charge us this supplement.
Then packaging done by [Name removed by Sirelo]: very approximate identification of the boxes (dismantled parts scattered and not found, identification illegible or incomprehensible on arrival, labels peeled off).
However, no damage on arrival, and very nice team leader.
Then 8 months of storage in Athens at KAE: no particular problem, competitive price.
Last phase from Athens to Chania (Crete): a criticism of the poor organization for the payment of the supplements that KAE asked us on the day of delivery, while all the details concerning the house were provided ten days before (the supplements were justified of course).
On the other hand, we were disappointed that no reassembly of furniture has been proposed on arrival.
Note that payments are made on an IBAN of the Czech Republic, which caused me a problem with my bank.Read more
Moved from Paris (France) to Chania (Greece)
R.S.
August 15, 2022
on Sirelo
Good set up with feedback.
Packing and takeoff with no problems.
Paperwork sorted pot.
All on time. No hassles.
Packing and takeoff with no problems.
Paperwork sorted pot.
All on time. No hassles.
Moved from Stege (Denmark) to Leros Island (Greece)
M.
May 28, 2022
on Sirelo
Vlotte service over de hele lijn, zowel communicate, als de pracktische uitvoering van deur tot deur, zonder schade. Top.
Goede communicatie
Goede pracktische uitvoering est
Misschien de prijs een beetje te duur
Moved from Antwerpen (Belgium) to Kalimnos (Greece)
E.
January 25, 2022
on Sirelo
When I started planning my move back to Athens after 14 years in Paris, I really didn’t know where to start.
Thankfully, I stumbled upon KAE International on sirelo.fr.
The Sales and Moving Co-ordinator walked me through the different procedures, answered all my questions and made sure I understood everything beforehand. She was always available to answer my questions, by e-mail or on the phone. It felt really reassuring having such an excellent team of professionnals next to me every step of the way during a rather stressful time.
On the day of the move the Paris team (Bailly Déménagement) packed everything up very quickly and very well. The truck arrived in Athens 8 days later and the delivery was very smooth and quick as well.
All in all, I highly recommend KAE International to anyone looking for a professionnal moving company!!
Thankfully, I stumbled upon KAE International on sirelo.fr.
The Sales and Moving Co-ordinator walked me through the different procedures, answered all my questions and made sure I understood everything beforehand. She was always available to answer my questions, by e-mail or on the phone. It felt really reassuring having such an excellent team of professionnals next to me every step of the way during a rather stressful time.
On the day of the move the Paris team (Bailly Déménagement) packed everything up very quickly and very well. The truck arrived in Athens 8 days later and the delivery was very smooth and quick as well.
All in all, I highly recommend KAE International to anyone looking for a professionnal moving company!!
Moved from Paris (France) to Athens (Greece)
J.M.
September 30, 2021
on Sirelo
[name removed by Sirelo] the Moving Coordinator assigned to our move, kept us informed at every stage of the move. Her Customer Service was outstanding! She did not 'flood' us with information, she took her time to explain everything in a most professional manner. She is definitely an asset to KAE International Movers!
Extremely professional.
They put you, as their Customer, first!
Their UK Partner did not display the same level of Customer Service as KAE.
N/A
Moved from Warwick (United Kingdom) to Zakynthos (Greece)
As far as we are aware, the move went very well. I would like to point out to some of the remarks you have made because it will be fair to let people know the facts and what services you agreed to:
Regarding your comment "a criticism of the poor organization for the payment of the supplements that KAE asked us on the day of delivery, while all the details concerning the house were provided ten days before (the supplements were justified of course)"
KAE Response: Unfortunately the remark above is not entirely true. We were NEVER provided information that your house was on 3 different floor levels prior to delivery. We only found that out when the crew arrived at your house. This of course was your responsibility to let us know prior to delivering the goods so that we are ready and prepared for the delivery. Our written quotation was based on ground floor level and most probably you had forgotten to inform us after you had read this important part of the quote.
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Regarding your comment: "On the other hand, we were disappointed that no reassembly of furniture has been proposed on arrival."
KAE Response: Unless there was a major communication problem that we are not aware of, you are the one that instructed the crew what to unpack and assemble. We have provided you unpacking services, however you chose not to unpack everything and instructed the crew of same.
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Regarding your comment: Note that payments are made on an IBAN of the Czech Republic, which caused me a problem with my bank.
KAE Response: To be clear, we are an international moving company. As an EU based company, we are provided with several choices where we can open bank accounts legally. We are paid by many customers from all around the world (even outside the EU), with no problems at all. It is not our concern or any of our business if you have a problem with YOUR bank, since this is a problem that you need to solve, and not ours. We conduct business and expect to be paid to an account that we provide you and as a customer it is up to you to find whatever solution you need with your own bank so that the services are fully paid for. EU bank transfers are the most common transfers for business and private matters, so we would encourage you to look at the problems that your own bank created.
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Lastly, we want to note that on our Destination Performance Report which you filled out and signed, all of the services were noted by you as "EXCELLENT."
Hoping that our responses clears up the matter concerning your remarks and hopefully we will be able to provide you in the future (if required) the same quality services which we provided you with this move.
Wishing you a great day and enjoy Crete!Read more